Operations Coordinator

Chicago, IL
Full Time
Mid Level

Operations Coordinator 

Job Summary   

The Operations Coordinator provides key support for our COO, Operations Manager, and other department leads. The Coordinator’s responsibilities include a range of activities integral to the success of our client facing teams. The position offers an excellent way to obtain significant insight and experience in many high-level functions crucial for operating a successful organization. 

This position requires a highly organized, energetic, and motivated individual able to manage and prioritize multiple tasks; take initiative; maintain a positive attitude; and create and maintain organizational systems. An ideal candidate possesses excellent interpersonal and problem-solving skills, is a team collaborator, and has a solid comfort level with data management tasks and projects.  

Key Responsibilities 

  • Produce forecasting reports alongside Resource Manager, HR, Operations and Management that allow for the effective planning, assigning and shifting of resources​ and services
  • Run weekly hour reports to ensure teams are following the proper time reporting protocols and procedures, actively monitor for overages, project timeline issues and escalations as needed 
  • Enforcement of all existing Internal Codal policies and creation and enforcement of new policies as deemed fit by management
  • Maintain and manage Corporate Organizational Chart. Ensuring that employee reporting structure is reflected in all internal systems and data integrity. 
  • Manage and own vendor contracts and subscriptions; (Relationship management basically) I. E. renewals, payments, terminations, negotiations and budget) 
  • Main point of contact for all billing related inquiries; clients, vendors, contractors and employee expenses 
  • Quickbooks ongoing management and audit for outstanding balances
  • Accounts receivable management and follow up
  • Manage monthly / weekly invoicing process; act a liaison between Account Management and Product Team to provide invoicing reports and requests as needed 
  • Communicate the results of the business, financial and data analysis.
  • Work alongside Product and Project team to ensure effective delivery and provide operational support
  • Recommend, develop, create and implement ad hoc reports for internal teams 


  • Bachelor’s Degree preferred
  • 1+ years of experience in general business environment with project coordination and/or administration experience 
  • Intermediate level skill in Microsoft Excel & Google Docs
  • Computer skills using Microsoft Office and ability to learn a variety of tracking and project management software
  • Familiarity with Jira / Tempo, Expense Management and PSA tool is preferred but not required 


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.


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